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Frequently Asked Questions

We build sleek, effective websites designed specifically for small businesses, entrepreneurs, and freelancers. Our goal is to help you connect with your audience, capture leads, and grow your business online. Our websites are a great fit for home service providers, landscapers, solo entrepreneurs, and anyone looking for professional, friendly support.

Our goal is to launch your new website within 30 days of completing our onboarding process. Larger sites or special features might require a bit more time, but we’ll always keep you informed. Typically, onboarding begins within one week of signing up.

Once your final payment is complete, you’ll fully own your website. From there, you can choose to manage it yourself or continue working with us through one of our optional ongoing care plans. There’s no obligation to stick with us, though we’d love to continue supporting your site!

Absolutely. Once your final payment is made—typically after 24 months—the website is officially yours. Until then, Mainstay retains ownership. If you wish to take over ownership of the site sooner than our 24-month payment structure you have the option to pay your remaining balance in full.

During onboarding, we’ll provide clear instructions for the materials needed, including things like your logo, photos, and written content (unless you’ve opted for our stock photography and professional copywriting services).

We offer two options: you can follow our easy content outline to write your own content, or you can choose our professional copywriting service for an additional $225 per page.

We choose WordPress because it offers the best balance of flexibility, security, and functionality. Powering over 40% of websites worldwide, it’s a trusted platform that can easily grow alongside your business.

Absolutely—mobile optimization is essential. Your Mainstay website will look great and function smoothly on all devices, including smartphones and tablets.

Simply reach out through our Contact Page! We’ll follow up by email to answer your questions, help you choose the right package, and get your project started.

Our pricing starts at $175/month, spread over a 24-month period, making it accessible for businesses of all sizes. Rather than requiring a large upfront payment, we use this straightforward monthly model to help lower financial barriers. Prefer to pay upfront? No problem—just contact us to arrange a custom payment plan.

You’re never locked in. If you decide to end your contract early, you can either pay the remaining balance and take full ownership or stop payments and have the site shut down. Keep in mind, Mainstay retains ownership until the final payment is made.

Yes! We offer a 30-day money-back guarantee. If within the first 30 days you decide we’re not the right fit, we’ll refund your initial payment. After that, you’re free to cancel anytime without further refunds for previous payments.

We highly recommend using authentic images of your business for a personal touch, but if that’s not possible, we can provide carefully selected stock photos that align with your brand.

Definitely! We provide varying levels of ongoing support during the first 24 months, and after that period, you can choose one of our affordable ongoing care plans for continued website support.

Search Engine Optimization (SEO) helps your website rank higher in Google search results, making it easier for customers to find you. We incorporate foundational SEO practices into every website we build, and we offer advanced SEO services as part of our premium packages. Learn more about the basics of SEO here.

Ready to take the next step?

Still have questions or ready to dive in? Let’s talk about your project and how we can help your business succeed online.

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